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History of the Company
Recognizing the need for a secure online reservation system for
their 3 Lodging Properties The Catania Hospitality Group contracted
KISS Computing to write a custom program. The Program DORS was
designed by lodging professionals for lodging professionals. It
was designed to operate intuitively and efficiently. It will allow
guests to book confirmed reservations through the internet without
having to call a reservations desk. It will help close more sales
(guests can confirm availability and price instantly). It will
save reservation desk labor and save unnecessary third party commissions
and fees. After achieving great internal success it was decided
to share the technological competitive edge at a nominal cost.
This decision was based on the need of the industry to slow the
erosion of lodging sales from 3rd party resellers (ie travelocity,
WorldRes, Hotels.com, Priceline, Expedia….). Why should a
hotel pay commissions/Fees on the majority of internet reservations
which are created by the exposure of the Internet and the hotels
own marketing programs? With a Direct On-Line Reservation System
the lodging industry can go DIRECT.
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